Consistency for a Lean leader is a must. A trusted leader maintains a calm and collected demeanor, even under fire. Their staff are therefore more likely to approach with great ideas, as well as with legitimate concerns.
A trustworthy leader gets to know their employees, listens to their concerns, and responds in a meaningful way. No coddling them; a trustworthy leader expects their team members to perform their jobs professionally. But a trusted leader knows that no one is perfect.
Too many Leaders pretend or lack the real hands-on knowledge of LEAN and most leaders have never done or completed a project. A good to great leader invests time in getting to know the issues, expand their skills, and making participation a daily ritual.
What is commitment in the context of driving a Lean transformation? A Lean transformation is not an event or program, it is a mindset and a journey. Commitment to the mindset and journey is demonstrated by staying in the present and being fully engaged throughout the entire process. Commitment from a trusted leader builds trust and motivates the team… It means persevering despite setbacks.
Transforming your company’s culture from the inside-out is the promise and guiding principle behind my 3rd book “Lean Your Way”. As discussed in my book, one of the main areas of opportunity for catalyzing DNA-level transformation throughout your organization, and as you begin to create a vision and set priorities for your strategic kickoff, careful consideration should be given to the following points.
What’s in the company name change? For more than 30+ years, the manufacturing world has been pursuing ways to improve their operations. Toyota has been leading the way with a great operational system that works for them. Even the proclaimed leaders of this lean movement document that only 4% of companies actually succeed in a lean transformation. Then we would assume 96% of companies who attempt this fail. However, these are myths and falsehoods that I intend to blow up.
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